1. Acceptance of terms
By accessing or using this website, and by engaging Symian Coaching & Consulting FZE LLC (“Symian", “we", “us" or “our") for any services, you agree to be bound by these Terms & Conditions. If you do not agree, please do not use the website or submit an enquiry.
2. Services
Symian provides coaching, leadership development, talent advisory, training and related consulting services. All proposals, statements of work and engagement letters set out the specific scope, deliverables, fees and timeline for a project. These Terms & Conditions apply unless expressly overridden by a written agreement signed by both parties.
3. Use of the website
You may use the website for lawful purposes only. You agree not to:
- Interfere with the website's security, availability or performance.
- Use the site to transmit harmful code, spam or unsolicited messages.
- Scrape, copy or republish content in bulk without permission.
- Submit false or misleading information through forms or bookings.
4. Intellectual property
All content on this website, including text, images, branding, graphics, programmes, methodologies and materials provided during engagements, is owned or licensed by Symian and protected by copyright, trademark and other intellectual property laws. You may not reproduce, distribute, modify or create derivative works without our prior written consent. Client-specific deliverables are governed by the applicable engagement agreement.
5. Confidentiality
We treat information shared during coaching, workshops and advisory engagements as confidential, except where disclosure is required by law or authorised by you. Similarly, you agree to keep confidential any proprietary Symian frameworks, materials or business information disclosed during an engagement.
6. Bookings, payments and cancellations
Coaching calls, workshops and advisory sessions are scheduled through the booking links on the website or agreed in writing. Payment terms, cancellation windows and rescheduling policies are set out in the relevant proposal or invoice. Failure to attend a scheduled session without reasonable notice may result in the session being charged in full.
7. Disclaimer and liability
Coaching and leadership development support personal and professional growth, but results depend on individual and organisational participation and circumstances. We do not guarantee specific outcomes. To the fullest extent permitted by law, Symian's liability is limited to the amount paid for the relevant service and excludes indirect, consequential or punitive damages.
8. Third-party links
The website may contain links to third-party websites or tools (for example, scheduling and payment providers). We are not responsible for their content, privacy practices or availability, and we encourage you to review their terms and policies before using them.
9. Privacy and data protection
Your use of the website is also governed by our Privacy Policy.
10. Changes to these terms
We may update these Terms & Conditions from time to time. The latest version will always be available on this page, and continued use of the website after changes constitutes acceptance of the revised terms.
11. Governing law
These Terms & Conditions are governed by the laws of the United Arab Emirates. Any dispute arising from them will be subject to the exclusive jurisdiction of the courts of Dubai, UAE.
12. Contact us
If you have any questions about these Terms & Conditions, please contact us at info@symiancoaching.com.